1. Explain why costs and time lags subsequently render much criticism to the arbitration process. List solutions and the ways to improve these situations.
2. What are the four structural arrangements in the grievance process of Harold Swift vs. Ecumenical Bagel Company? What is the importance of the individual personnel (both union and management) at each step?
Text book is
Sloane, A. A., & Witney, F. (2010). Labor relations (13th ed.). Upper Saddle River, NJ: Prentice Hall.
Your response should be at least 200 words in length. All sources used, including must be referenced; paraphrased and quoted material must have accompanying citations.